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  • Business Process Management

  • Accelerated Strategy Alignment Portfolio (ASAPTM)


    What is ASAPTM?

    ASAPTM is a unique set of tools, programs, workshops, and methodologies developed by MSS and its partners that has proven to yield breakthrough results for our clients by accelerating the design and development of transformational business strategies while ensuring that their organization is fully aligned to vision, direction and execution.

    The ASAPTM toolset is highly adaptable to the needs of clients. It enables organizations to reduce their business transformation program from years to months and from months to weeks by providing a framework for developing new strategies, innovating new products and services, identifying opportunities to create efficiencies, driving positive change, and creating high performing teams.

    MSS has built the ASAPTM by drawing from over 30 years of experience leading successful business transformations and through established partnerships with global leaders and innovators in business transformation such as GAP International, Prosci, Gartner, and others.

    Successful business transformations are driven by MSS Advisors who have the deep experience of leading transformation in companies or as consultants. Our holistic approach to business transformation includes:

    • Facilitating the leadership vision
    • Assessing the impact of change
    • Bringing best practices forward
    • Evaluating impacted processes
    • Developing the roadmap for success
    • Aligning business applications
    • Developing the organizational change strategy
    • Developing business and IT support models

    Success Stories

    Preparing for a Major System Implementation

    One of the US’s largest public utility companies provides Phoenix with two types of currents: electric and water. By identifying the right problems for the client, MSS was able to help the organization define requirements to fulfill their business needs.

    Organizational Change Management (OCM), often called ‘Change Management’, enables organizations to realize the benefit of their transformational goals by supporting organizational and personal transitions. Change Management applies leadership skills that empowers both the human capital and human relations components of a transformation by leveraginga framework for mitigating the effect of new business processes, technologies, or changes in organizational structure or enterprise culture. OCM can be employed at the individual, department, division, or enterprise levels, and is most effective when all facets of OCM are tended to. MSS defines OCM to include the following areas of focus:

    • Leadership Engagement, Development & Alignment
    • Stakeholder Engagement &Management
    • Resistance Feedback &Mitigation
    • Training Scope & Logistics
    • Communication Planning & Execution
    • Change Metrics & Sustainability

    Success Stories

    The Importance of Change Management When Driving Internal Projects

    The client is a large supply chain software manufacturer with more than 6,000 customers located throughout the world. The company was undergoing significant change and recognized the need for organizational change management. By building relationships with stakeholders, MSS was naturally the go to solution when the client recognized the need for a PMO initiative. As demonstrated here, the ability of our consultants to work side-by-side with the client to effect change and improve performance is what sets MSS apart.

    It is imperative that the Information Technology environment be adapted to deliver solutions that meet ongoing and future business requirements. Our approach to IT consulting establishes the necessary strategic direction required to make the right decisions, effectively and efficiently build the right solution, and ensure suitability during and following the transformation.

    • Understand the strategic objectives
    • Assess the current environment
    • Develop the future state
    • Assess and implement the right solutions
    • Manage adoption, utilization, and change

    Our Governance & Portfolio Advisors bring to bear the best practices, processes, and tools and tailor our solutions to match your transformation objectives. Our PMP Certified Advisors have extensive experience across industries supporting major implementations using proven methodologies.We help you create a better business case by:

    • Understanding & challenging assumptions
    • Gathering hard performance data to quantify organizational needs
    • Providing a holistic view of benefits
    • Assessing costs and presenting alternatives
    • Understanding the organizational environment
    • Defining the project environment
    • Developing the roadmap for success
    • Developing performance metrics & measuring success

    Time is a key element to a successful M&A integration. According to Gartner, 70-75% of M&A synergies are realized during the first year of integration. Our approach enables enterprises to realize the full benefit of the strategic initiative at the appropriate time. Our approach includes:

    • Assessing strategic needs & selection
    • Due diligence management
    • Readiness evaluations
    • Opportunity
    • Clean room management
    • Integration Project Planning
    • Transformational Governance
    • Organizational Change Management

    Every transformation impacts business processes and presents opportunities for optimization, improvement, or redesign. This can range from integration due to a new partnership to automation.  At MSS, we help you assess the opportunities to transform, prioritize, design, and implement a full Business Process Management program to achieve sustainable operational excellence that supports business agility and is adaptive to future business changes. Our program is flexible and modular allowing you to utilize the holistic portfolio or focus on specific needs, outcomes,and scope. Our approach will:

    • Leverage benchmarks and best practices
    • Assess business process needs to determine scope and strategy
    • Analyze current state processes to identify gaps and develop a roadmap
    • Improve processes through future state design, deployment, and control
    • Sustain performance by ensuring governance processes are managed strategically while maintaining accountability & ownership

    Success Stories

    Improving Operational Performance in Support Departments

    The client is a large supply chain software manufacturer with more than 6,000 customers located throughout the world. The company had several internal initiatives to improve existing processes and engaged our firm to help. By identifying the right problems for the client, we were able to help the organization define future state processes to fulfill their business needs.

    Business Intelligence provides the map that guides a transformation from today to the ultimate outcome. It enables you to operate with a clear picture of what drives bottom-line growth (what’s working), what takes away from it (what’s not working), and why. At MSS we ensure your capabilities by:

    • Facilitating Business Intelligence planning
    • Assessing and delivering the best business analytics systems and processes
    • Determining the rightmetrics
    • Providing the most effective program Governance
    • Organizing and implementing the BI strategy

    Success Stories

    Supporting Operational Activities through Business Intelligence

    Best Western International Inc. is THE WORLD’S BIGGEST HOTEL FAMILY with 4,000 independently owned and operated hotels. Based in Phoenix, Arizona, Best Western employs 1,190 people and offers more than 308,692 quality guest rooms located in 90 countries and territories throughout the world. By building relationships with key stakeholders, within the client’s organization, MSS was able to understand the critical issues and develop solutions that worked for all parties involved.

    Oracle JD Edwards is a leading Enterprise Resource Planning (ERP) and supply chain management solution, providing a functionally rich suite of integrated ERP software applications and tools in critical areas such as finance, human resources, distribution, and manufacturing – empowering your organization to make information management a competitive advantage.

    Success Stories

    Leveraging Technology to Optimize Critical Business Systems

    With expertise in ECM vendor selections and insurance industry experience, MSS was able to identify and solve the right problems for the client, including using existing knowledge and resources to streamline the requirements process and evaluate vendor solutions.

  • Management Consulting by MSS

    Successful business transformations are driven by MSS consultants who lead change in people, process and technology.