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Darren Long
Sep 3, 20244 min read
Perfect Timing: When and How to Start Performance Optimization to Maximize Impact
There are a couple of quotes I think of any time I think of doing something with such an impact on the future. The first is from multiple...
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Faouzi Charfadi
Sep 3, 20243 min read
The Basics of Performance Optimization and Where to Begin
We all know what process improvement or operational excellence is, but what is performance optimization? Performance optimization makes a...
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Peter Meyers
Aug 21, 20244 min read
Organizational AI Readiness Can Make or Break Your AI Journey
Artificial intelligence (AI) has emerged as a game-changing force across organizations. However, the path to successful AI implementation...
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Peter Meyers
Aug 21, 20244 min read
AI Policy Development and Deployment: The Unseen Catalyst for Organizational Success (or Failure)
Artificial intelligence (AI) is rapidly transforming organizations across industries, offering new ways to enhance productivity, improve...
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Susan Hayer
Aug 20, 20244 min read
How to Move Your Team Through Digital Transformation Without Losing Their Trust
As a consultant helping organizations navigate digital transformations, I’ve often encountered teams using the same systems and processes...
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Pamela Barnhill
Aug 19, 20243 min read
An Overview of Organizational Strategic Planning
Strategic planning serves as a cornerstone of success for every dynamic organization. As experts in strategic planning, we at MSS...
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Pamela Barnhill
Aug 19, 20243 min read
Measuring Business Success Through the Power of Metrics and KPIs
In organizational management, every decision and action contributes to the overall success and sustainability of the organization. As...
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Pamela Barnhill
Aug 19, 20243 min read
Strategic Planning with AI: Unleashing the Power of AI and Business Process Automation for Organizational Success
New and evolving technologies are making it easier for private, public, and non-profit organizations to enhance operations and deliver...
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Pamela Barnhill
Aug 19, 20243 min read
Investing in Team Growth Drives Organizational Profitability
As experienced consultants with deep industry expertise, MSS Business Transformation Advisory (MSSBTA) has partnered with numerous...
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Susan Hayer
Aug 15, 202415 min read
Overcoming the 4 Obstacles to Digital Modernization Success
Many digital modernizations don't outright fail. They limp along, negatively impacting the organization’s performance, people, customers.
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Gabriela Guzman
Jun 25, 20244 min read
How AI is Shaping the Future of Digital Transformation
The Role of AI in Digital Transformation Digital transformation is about more than just adopting new technology; it's a comprehensive and...
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Gabriela Guzman
Jun 21, 20243 min read
Cybersecurity Challenges in the Age of Digital Modernization
The digital modernization era has brought unparalleled technological advancements, transforming how businesses operate and interact with...
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Peter Meyers
May 21, 20243 min read
Strategies for Information Governance and Data Quality: Overcoming Integrity Challenges
At MSS Business Transformation Services (MSSBTA), we view information as a vital asset managed through a three-tiered approach: Knowledge...
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Peter Meyers
May 21, 20243 min read
Digital Modernization and Information as an Asset – A Partnership for Success
Organizations increasingly understand the imperative need for digital modernization in today's rapidly evolving digital world. This...
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Darren Long
Apr 18, 20248 min read
3 Disciplines for Project Success
Preface This white paper is one of many case studies on projects that had yet to go as planned. Under a sub-category, Must-Have...
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
Susan Hayer
Apr 17, 20244 min read
4 Causes of Digital Modernization Failure: #4 Current Processes are Not Adapted to Exploit the New Technology
In our experience, organizations fail to achieve improved results for several critical reasons. Let’s look at a fourth reason digital...
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Susan Hayer
Apr 17, 20242 min read
4 Causes of Digital Modernization Failure: #3 End Users are Not Adequately Prepared for Deployment
In our experience, organizations fail to achieve improved results for several critical reasons. Let’s look at a third cause of digital...
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Lori Aleman
Apr 17, 20243 min read
Overcome Lack of Experience, Methodology, and Discipline Using Results-driven Leadership
The solution to this issue is a results-driven leader who manages a straightforward, tested approach and oversees its disciplined...
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
Susan Hayer
Apr 17, 20242 min read
4 Causes of Digital Modernization Failure: #2 Lack of Experience, Methodology, and Discipline
In our experience, organizations fail to achieve improved results for several critical reasons. Let’s look at another reason digital...
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Susan Hayer
Apr 17, 20242 min read
4 Causes of Digital Modernization Failure: #1 Overemphasis on the Technology Itself
In our experience, organizations fail to achieve improved results for several critical reasons. Let's look at the first cause of digital...
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